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Identity & AccessAug 25, 2026

From Fake Workers to Account Recovery: The Growing Identity Verification Risk

Attackers target identity verification processes for onboarding and account recovery.

Attackers are increasingly bypassing traditional authentication methods by targeting identity verification processes during employee onboarding and account recovery. This includes social engineering service desks and impersonating legitimate users, as seen in North Korean IT worker campaigns and Scattered Spider's tactics linked to the M&S ransomware breach. Organizations need to strengthen these identity checks, as AI-generated synthetic identities and deepfakes further complicate verification.

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The lesson from this incident

Full lesson

Attackers are exploiting weak identity verification processes at critical chokepoints — employee onboarding and account recovery — where human judgment and legacy procedures replace robust technical controls. Campaigns like North Korean IT worker infiltration and Scattered Spider's social engineering of service desks demonstrate that even well-defended organizations can be compromised when front-door identity checks fail. AI-generated deepfakes and synthetic identities are rapidly eroding the reliability of document-based and video verification methods. This matters because a successful impersonation at onboarding or account recovery grants attackers legitimate credentials and trusted access, bypassing most downstream security controls entirely.

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Indicators of Compromise

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  • malware — Scattered Spider

Entities

Scattered Spider (threat_actor)Active Directory (product)Specops Software (vendor)