[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fXSfG3r5RORwPjcyUOrRuJtosGpCpbH7VLG1rZ3p8GSU":3},{"article":4,"iocs":43,"watch_terms":44,"solutions":45,"lesson":48},{"id":5,"title":6,"slug":7,"summary":8,"ai_summary":9,"brief":10,"url":11,"image_url":12,"published_at":13,"ingested_at":14,"relevance_score":15,"entities":16,"category_id":20,"category":21,"article_tags":25},"67285bac-6876-4256-8dd7-3e8d4635e1ad","ANSPDCP (Romania) - Fine against Dormeo Home S.R.L","anspdcp-romania-fine-against-dormeo-home-s-r-l-a2a70f","← Older revision Revision as of 13:09, 15 September 2026 Line 98: Line 98: == Comment == == Comment == This decision confirms that, as direct marketing practices become more widespread, controllers must ensure the effective enforcement of data subjects’ rights, in particular the right to object. This decision confirms that, as direct marketing practices become more widespread, controllers must ensure the effective enforcement of data subjects’ rights, in particular the right to object. Also, it is worth pointing out that in this case, the Romanian DPA acted upon a complaint by a data subject, in contrast to many previous decisions where the DPA initiated the investigation. == Further Resources == == Further Resources ==","The Romanian Data Protection Authority (ANSPDCP) has fined Dormeo Home S.R.L. €2,000 (RON 10,517) for violating Article 21 of the GDPR. The company continued to send marketing calls and SMS messages to a customer even after the customer exercised their right to object to direct marketing. The DPA found this to be unlawful processing of personal data and ordered the company to implement measures for GDPR-compliant marketing.","Romanian DPA fines Dormeo Home SRL €2,000 for violating GDPR's right to object.","https:\u002F\u002Fgdprhub.eu\u002Findex.php?title=ANSPDCP_(Romania)_-_Fine_against_Dormeo_Home_S.R.L&diff=53030&oldid=53027","https:\u002F\u002Fgdprhub.eu\u002Fimages\u002Fc\u002Fc2\u002FLogoRO.jpg","2026-09-15T13:09:05+00:00","2026-09-15T14:00:37.476096+00:00",7,[17],{"name":18,"type":19},"Dormeo Home SRL","vendor","d95477d7-eb04-4fad-a2dc-be1428040ce7",{"id":20,"icon":22,"name":23,"slug":24},null,"Privacy Fines","privacy-fines",[26,31,36,41],{"category":27},{"id":28,"icon":22,"name":29,"slug":30},"3f0f8451-91df-4b6c-9a73-ef3b2509b7f1","GDPR","gdpr",{"category":32},{"id":33,"icon":22,"name":34,"slug":35},"53f9c4b6-8bc6-4964-9169-d09e5cd41d72","Compliance","compliance",{"category":37},{"id":38,"icon":22,"name":39,"slug":40},"c5c77cdb-f7d7-4990-9436-c81dcbff1163","Policy","policy",{"category":42},{"id":20,"icon":22,"name":23,"slug":24},[],[18],{"controls":46,"vendors":47},[],[],{"slug":49,"title":50,"body":51,"framework_refs":52,"framework_notes":62},"romanian-dpa-fines-dormeo-home-for-ignoring-customer-opt-out-requests","Romanian DPA Fines Dormeo Home for Ignoring Customer Opt-Out Requests","Dormeo Home S.R.L. was fined €2,000 by Romania's data protection authority for continuing to send marketing communications after a customer explicitly exercised their GDPR right to object. This violation highlights a failure to operationalize data subject rights into actual business processes — the opt-out request was received but not acted upon. Such failures erode customer trust, expose organizations to regulatory penalties, and demonstrate that GDPR compliance must be embedded in day-to-day operations, not just documented in policies. Even relatively small fines carry reputational damage and signal a systemic breakdown in data governance.",[53,54,55,56,57,58,59,60,61],"GDPR Article 21 – Right to Object","GDPR Article 17 – Right to Erasure","GDPR Article 5(1)(a) – Lawfulness, Fairness and Transparency","GDPR Article 24 – Responsibility of the Controller","NIST Privacy Framework PR.PO-P1 – Policies, Processes and Procedures","NIST SP 800-53 PT-2 – Authority to Process Personally Identifiable Information","CIS Control 3 – Data Protection","ISO\u002FIEC 27701 – Privacy Information Management (PIMS)","ITIL – Service Request Management (handling data subject requests as formal service requests)",{}]